Faq’s

We handle every shipment with great care but accidents outside of our control can happen. Natural disasters such as floods may also impact your shipment. AiLP Cargo Insurance is a cost effective way of protecting your goods and giving you peace of mind. After all, most people have never suffered a fire at home but continue to insure their homes against the risk.

As is common in our industry, we are a limited liability company. Our liability is dictated by International Transport conventions such as ’CMR’, or local law, which will usually equate to only a fraction of the value of your goods, because it is assessed on weight. We must also have been found to be negligent in our handling of your shipment.

With our insurance you get: - Our own Cargo Insurance specialists sited globally to ensure the highest service quality -Broader coverage than most other insurance policies -No Deductibles or Excesses for you to pay -Competitive rates, especially if you buy an Annual Policy -No ‘claims administration’ – we handle all the paperwork on your behalf -Claims settled within 30 days on average

Our scale means we bundle thousands of insurance demands together so we can cover higher risk profile business. Also our in-country and sector expertise means we can help you lower your risks.

Simply contact your local AiLP Freight representative, who will guide you through the claims process and help you gather all of the necessary information.

AiLP Freight transports dangerous goods in accordance with national and international ADR regulations. Please note that transport schedules for dangerous goods need to be arranged separately so contact us directly and we can quickly set up a suitable solution for your needs.